The Company:
Rostella is based in the heart of Cardiff and provides quality car insurance services to car insurance provider Hedgehog in the UK, and more recently travel insurance services to 1Cover in Australia. This means we provide a range of functions including customer service, claims handling, underwriting, pricing and other car insurance related functions. We're a data-driven, agile company where everyone is expected to come up with ideas and help implement them to continually improve what we do and how we do it. Our aim is to create and maintain an industry-leading customer experience.
Rostella provides services to both Hedgehog and 1Cover with both companies looking to grow their businesses. We have an exciting opportunity for an Analyst to join our Pricing team, developing and implementing pricing strategies using sophisticated data and analytics.
About 1Cover Group
Founded in 2003, the 1Cover Group is Australia and New Zealand’s leading specialist travel insurer, trusted by over 2 million travellers. With more than two decades of experience, 1Cover pioneered the online travel insurance market and continues to deliver award‑winning, customer-centric policies, across domestic and international travel.
While the office is based in Cardiff, we currently have a hybrid working model in place, working 2/3 days in the office and the other days working remotely.
Your key responsibilities:
- Monitor and analyse competitive position, customer behaviour, claims performance, and profitability to feed into recommendations for rating action and changes to pricing structures.
- Develop and maintain statistical models to analyse pricing performance and total profitability.
- Establish and evaluate tests to assess the relative performance of competing pricing structures.
- Analyse and monitor competitor pricing activity.
- Peer review models and proposals created within the team.
- Contribute to Pricing Meetings and prepare content for management and governance committees.
- Provide support on projects, including collaboration with other areas of the business.
- This is a varied role and provides the opportunity to have a real impact on various aspects of the business.
Your skillset and experience:
- Demonstrated ability to analyse data to support decision-making.
- Able to identify, investigate, and explain data trends.
- Previous experience using analytical software and tools (e.g. Snowflake, Python, R, Power BI).
- Excellent communicator, able to convey complex results to technical and non-technical staff.
- Creative approach to problem solving.
- Able to identify and understand stakeholder concerns and propose actions to address them.
- Able to use own initiative and progress work independently, delivering within agreed timescales.
- (Preferred) Previous experience in the insurance industry (motor or travel).
Qualifications:
- Educated to at least degree level (or equivalent) in a mathematical/scientific subject.
What can we do for you?
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
- £35,000-45,000 salary
- Annual salary reviews
- 33 days annual leave (25 days + 8 bank holidays) increasing to 34 days with length of service
- Option to buy or sell up to 5 days holiday per year
- A great central Cardiff working location with opportunities for hybrid working
- A constantly evolving approach to work. We understand the benefits of homeworking, and we also love working with our colleagues in the office.
- Nest Pension scheme
- Refer a friend scheme
- Discounted Gym Membership
- Cycle to Work scheme
- Dedicated Employee Assistance Programme
- Technology Discounts
- Optional Healthcare Cash Plan
- Optional Denplan Dental Insurance
- We supply equipment, so that our employees can work comfortably from home and in the office
- We encourage and support our staff in professional training and qualifications, allowing our employees to take control of their own careers
- Group social events (optional)
